Soft skills courses
- Meeting organization skill
The course is to explore effective methods to organize meetings, design layout suitable with the meetings’ purposes.
The course helps leaners play an active role in leading teams and directing team growth, be flexible in communication and behaviors toward colleagues for contributing to a cooperative and effective working environment.
- Professional customer care skill
The course helps learners understand the importance of customer care, develop basic communication skills with customers, maintain positive and standard attitudes so as to fulfill responsibilities in a professional way.
The course provides learners with necessary knowledge and skills to solve daily managerial tasks, lead and manage teams at the best ability.
The course helps students explore and apply Win-Win theory, negotiation techniques and strategies and build plan to negotiate successfully.
- Tasks planning and assignment course
The course helps learners understand thoroughly the definition of tasks planning and related resources, methods and skills to set objectives, execution plan, tasks prioritization, task management and assignment then apply in their daily work for better achievements.
- Interview and recruitment skill
The course provides learners with knowledge of recruitment process, interview methods and standards. The course also prepares communication skills for recognizing better applicants’ abilities and making right decisions so as to improve the quality of corporate human resources.
The course is to increase learners’ confidence in successful and impressive presentation which meet the expectations of listeners in terms of content and format. The course also provides advices on controlling situations, solving problems, answering questions and using presentation tools.
The course helps learners understand sales process, the requirements and techniques of each step, recognition of potential customers and their demands to build and maintain customers relationship effectively.
The course helps learners understand the standard of communication and influential factors, develop skills to build and maintain relationships at work through daily communication activities.
The course provides learners with skills and tools to manage personal time effectively through objectives setting, action plans and tasks prioritization.
- Conflict and problems solving skill
The course helps learners understand how to define problems and conflicts, influential factors and solving steps, to apply decision-making methods to solve problems and deal with conflicts effectively and systematically.
- Professional marketing skill
The course provides learners with the definition, tools and processes to make marketing plan and strategies, to build brands in competitive business environment.
English training courses
Understanding the importance of English and the needs for developing English skills in studying and at work, IEI have paid more attention to the quality and effectiveness of its English courses. The English courses are to improve English proficiency, increase the applicability in daily studying and working, and communicate confidently in multi-cultural environment.
In the context of economic globalization, the presence of international factors sets requirements in communication in foreign languages. Thus, corporates have set increasing employees’ English proficiency as a prioritized objective to meet the trend of development.
To meet the requirements of each corporate, English courses at IEI are designed with high suitability regardless of business fields and job functions. The main purpose of the courses is improve communication English skills and specialized English abilities.
The course includes:
- Communication English
- Communication English for international business
- English for testing
- Specialized English
The English course helps students increase English proficiency and prepare for international certificates. The team of foreign teachers with high expertise and suitable teaching method creates an active and comfortable learning environment where students study confidently and improve their skills continuously.
In addition, the method of direct communication associated with technological tools help students practice more effectively. Through the strict assessment system, students are able to see the improvement in their English ability upon completion.